Nobody at Fluxer reads your messages, and we don't have anyone else read them for us. The only exceptions are four cases where an authorised person on our team looks at the specific messages involved, as section 5 of our privacy policy explains. Those cases are when someone reported the messages, we're investigating a specific rule break, there's a credible safety issue or we received a valid legal request.
We run no generative AI or LLM over your messages, files or calls, and the content of your messages is never used for ads, AI training or usage statistics.
Can Fluxer staff read my DMs?
Nobody at Fluxer reads your DMs, group DMs or community messages outside those four cases. Nothing on Fluxer is end-to-end encrypted yet, so our servers can access message content to deliver and store it. Section 5 of our privacy policy says only people in certain roles can open stored content, and every access is recorded in an audit log.
End-to-end encryption for DMs and group DMs is planned. Once the stable release is out, only the people in a conversation will be able to read the messages it protects, and Fluxer won't be able to read them. Our encryption roadmap says when it's planned and which details the server will still see, such as who is in a conversation.
What happens to reported messages?
When someone reports a message, we can keep a copy of it with the messages around it, its attachments and the report details. Only authorised people on our team can open the copy, every access is recorded, and we delete it within 1 year of the report unless the law requires us to keep it longer, as section 7.4 of our privacy policy says.
Legal requests go through the review in section 14 of our privacy policy, and when a request passes that review, we can give the specific messages it covers to the authority that sent it. We tell you before we disclose anything unless the law forbids it or there's a genuine emergency. You can also appeal our decisions about your account or content.
Can staff see deleted messages?
Nobody at Fluxer reads a message after you delete it, with one exception. If the message was part of a report made before you deleted it, authorised people on our team can still read the copy kept for that report until it's deleted within the period in section 7.4.
When you delete a message, it's removed from Fluxer, usually within a few minutes. Encrypted backups can still have a copy for up to 30 days, as section 7.3 of our privacy policy says, and nobody reads that copy before the backup is deleted on schedule.
Does Fluxer record my calls?
Fluxer doesn't record or store the audio or video of your calls. The only image kept from a call is a small screen share preview, which the app makes by default when you share your screen and which only people allowed to join the call can see.
You can turn the preview off when you start sharing, and it stays available for at most 24 hours after the latest upload, as section 7.1 of our privacy policy says.
What does Fluxer check automatically?
Fluxer doesn't block messages using lists of banned phrases. To find signs of spam, coordinated abuse and taken-over accounts, automated checks look at signals such as how often messages are sent, how links are built, how old the account is, the reputation of its IP address, email domain and client details, as section 5 of our privacy policy lists.
People on our team write rules based on real abuse they have seen, and those rules flag likely spam and scam activity. A person on our team looks into everything the rules flag.
When an account is very likely spam, these checks can limit it, for example by pausing its messages, until a person on our team reviews it. Section 9 of our community guidelines lists these limits, and you can ask a person on our team to lift them if they were a mistake.
Why was an image blurred?
Blurring is part of your sensitive media settings and has nothing to do with the checks above. A small image classifier on Fluxer's servers decides whether an image is explicit, and depending on your settings an explicit image is blurred or limited to people 18 and over. It doesn't punish accounts or file reports, and you can change your settings at any time.
Why was my link or file blocked?
When a person on our team confirms that a link or file is harmful, they can block it, and after that nobody on fluxer.com can send or upload it. If you think a link or file was blocked by mistake, you can contact our support team and ask them to look at it again.
Are uploads scanned for viruses?
Fluxer doesn't scan uploaded files with antivirus software.
How does Fluxer handle child sexual abuse material?
Child sexual exploitation is prohibited on Fluxer without exception. A person on our team looks at every report of child sexual abuse material that people send us, and Fluxer then reports any confirmed material to NCMEC's CyberTipline.
Fluxer doesn't automatically scan your messages or files for this material. For a short time early in 2026, fluxer.com used an outside detection service, and we turned it off in April 2026. Fluxer has never imported hash lists of known abuse material.
What happens when someone reports it?
When people report material that shows real, abused children, a person on our team confirms it, and then Fluxer files a report with NCMEC's CyberTipline. People on our team do all of this, and these reports always get the highest priority.
What is Chat Control, and does it change anything on Fluxer?
"Chat Control" is a nickname for two different European Union laws about child sexual abuse online. As of October 2026, no EU law requires Fluxer to scan your messages or files. Fluxer doesn't use the voluntary exception in Regulation (EU) 2026/1881, which lets services look for child sexual abuse material only if they choose to.
"Chat Control 1.0" is a temporary EU rule that lets messaging and email services look for child sexual abuse material on their services if they choose to, and it doesn't force any service to do that. "Chat Control 2.0" is the proposed Child Sexual Abuse Regulation, which the European Commission put forward in May 2022, and as of October 2026 it isn't law.
Chat Control 1.0
A new version is in force, and it still doesn't force any service to look for this material. The first version, Regulation (EU) 2021/1232, made a temporary, voluntary exception to the EU's privacy rules for messaging and email services. The European Parliament voted against extending it on 26 March 2026, and it expired after 3 April 2026.
In July 2026, the EU adopted Regulation (EU) 2026/1881, which brings back the same kind of voluntary exception until 3 April 2028, as the Council of the EU announced. Its first article says it doesn't apply to audio or to messages that are end-to-end encrypted.
Chat Control 2.0
Chat Control 2.0 is still being negotiated, and what it would change on Fluxer depends on the final text, which isn't agreed yet. The European Parliament agreed on its position in November 2023, and the Council of the EU agreed on its own in November 2025.
They began talks on the final text in December 2025, as the European Parliament's tracker shows. The two sides met for the sixth time on 29 September 2026, according to the Council's summary of the meeting. They agreed in principle on some parts, such as orders to search public content for known abuse material, but not on searching private messages. As of October 2026, the next meeting is planned for December 2026.
Would it scan end-to-end encrypted messages?
Both positions in the negotiations leave end-to-end encrypted messages out of any scanning, as an April 2026 Council note says. The Council's position also says the law must not weaken, undermine or get around encryption, and unlike the Parliament's position, it has no orders that would force a service to scan private messages.
The Parliament's position allows orders to scan only in narrow cases and as a last resort. As of October 2026, the two sides still disagree about scanning private messages that aren't encrypted, and the final text could differ from both positions. Nothing on Fluxer is end-to-end encrypted yet, but it's planned for calls, DMs and group DMs.
What about self-hosted instances?
Nothing on Fluxer is end-to-end encrypted yet, so the people who run a self-hosted instance can access the messages and files on it. They're responsible for your data there and set their own privacy notice and terms. Fluxer has no way to look at or scan an instance's content, and its admins decide how it follows the laws that apply to them.
Once end-to-end encryption for DMs and group DMs is out, self-hosted instances will get it too, and the instance's server won't be able to read those messages.
Are my messages encrypted?
Your messages, files and calls are encrypted between your device and our servers, and messages and files are also encrypted on our servers and in backups. Nothing on Fluxer is end-to-end encrypted yet, as section 9 of our privacy policy says, and our encryption roadmap says when we expect encrypted calls, DMs and group DMs.