---
title: "Why didn't my verification or password reset email arrive?"
description: "Check spam and the address you typed, wait a few minutes, and contact our support team if it still doesn't come."
url: "https://fluxer.com/help/verification-email-not-arriving"
language: "en"
last_updated: "2026-11-01"
category: "Account and sign-in"
---

> Index of Fluxer's official pages for AI agents: https://fluxer.com/llms.txt
> Links to Fluxer pages go to their Markdown versions when they have one. For other Fluxer help, policy or blog links, remove any #section part and add .md to the end.

# Why didn't my verification or password reset email arrive?

Check spam and the address you typed, wait a few minutes, and contact our support team if it still doesn't come.

Check your spam folder and your inbox rules, make sure the address you typed is right, and ask for a new email after a few minutes. If it still doesn't arrive, email support@fluxer.com from the address on your account, and a person on our team will help.

## Why didn't my verification or password reset email arrive?

The email may have ended up in a spam or junk folder, or an inbox rule or forwarding setting may have moved it somewhere you don't look. If you made a typo in the address when you signed up, the email goes to someone else's inbox or nowhere at all.

If that doesn't help, email our support team from the address on your account. Tell them which email you expected and when you asked for it, and they'll look into it.

## Which address do Fluxer emails come from?

Verification, sign-in and password reset emails come from [addresses ending in @m.fluxer.com](https://fluxer.com/help/emails-from-fluxer.md). Adding m.fluxer.com to the safe senders list in your email app can help these emails get to your inbox and keep them out of your spam folder.

## How do I change my email if I can't get into my old inbox?

To change a confirmed email, you need a code sent to your current address and then a code sent to the new one. If email to your current address can't be delivered, for example because that mailbox was deleted, you don't need the first code. The app then shows "Add a working email" and lets you replace it with only a code sent to the new address.

If your old mailbox still exists but you can't get into it, you can't change the address yourself. Email support@fluxer.com and explain what happened, and a person on our team will look into it. An email address can only be on [one account](https://fluxer.com/help/claim-account.md), confirmed or not.

---

Canonical page: https://fluxer.com/help/verification-email-not-arriving

Last updated on November 1, 2026