Fluxer never asks for your password or payment details by email or in a message.
How do I know a message really comes from Fluxer?
In the app, messages from Fluxer come from the system account, which has a "System" tag next to its name. Bots have a "Bot" tag, and a bot that calls its message a Fluxer announcement isn't Fluxer. Official email comes from fluxer.com, fluxer.app or a subdomain of either, and account emails come from @m.fluxer.com.
Fluxer never asks for your password, your card details or any other credentials by email or in a message, as the email safety section of our company information page says. You buy Plutonium in "User settings", and in the Android app the purchase goes through Google Play. If someone gifts you Plutonium, it arrives as a fluxer.gift link.
Links to other sites show "You are about to leave Fluxer" before they open. Be careful with any other link that sells Plutonium or asks you to sign in on another site.
Someone says they work for Fluxer. How can I check?
People on the Fluxer team have a "Fluxer Staff" badge on their profile, and they won't ever ask you for your password or for any of your payment details.
When someone is reported, we don't tell them who reported them, apart from the exceptions in section 8 of our community guidelines. Fluxer never asks you to contact the person who reported you. If Fluxer takes action on your account, the notice comes from Fluxer itself, and you can appeal the decision as section 6.2 of our terms describes.
Which Fluxer websites are official?
Fluxer's own websites are on the domains listed in our security policy, such as fluxer.com, fluxer.app, fluxer.gg, fluxer.gift and fluxerusercontent.com, and on their subdomains. Our status page at fluxerstatus.com is ours too. To check a site, compare the domain in your browser's address bar with the list in our security policy.
Fluxer uses fluxer.gg for invite links and fluxer.gift for gift links. Fluxer's policies are only the pages on fluxer.com and fluxer.app, and a copy of them on another site isn't ours. Our team's email addresses end in @fluxer.com, and our company information page lists every one of them with what each address is for and who answers it.
Is fluxerstatus.com official?
Yes. fluxerstatus.com is Fluxer's status page, and it's linked at the bottom of this site. Other status pages that show Fluxer, such as status.fluxer.host, are run by other people.
Which sites use the Fluxer name but aren't run by us?
People in the community have made sites that list communities and bots or offer to host a Fluxer instance for you, such as fluxerservers.com, fluxerlist.com and fluxer.host. They're community projects with their own sign-in pages, rules and checks, and Fluxer's terms and privacy policy don't apply to them or to what you share there.
Fluxer is open source, so anyone can run their own instance of it. Instances we don't run have their own operators and rules, and we have no part in running them.
Where should I type my Fluxer password?
Type your fluxer.com password only in the Fluxer apps or on fluxer.app, fluxer.com or an address that ends in .fluxer.app or .fluxer.com. If you use a self-hosted instance, type that account's password only in the Fluxer apps or on the instance's own domain.
A site that lets you sign in with your Fluxer account sends you to Fluxer to approve it, and it gets only the access you approve, never your password. You can take a site's access away at any time with "Revoke access" under "Authorised apps" in "User settings".
Is fluxerusercontent.com safe?
fluxerusercontent.com is our domain for files that people upload, and it's on the list in our security policy. The files on it come from people on Fluxer and aren't scanned with antivirus software, so only open files from people you know and trust.
A browser or security product can flag fluxerusercontent.com by mistake, as one did on 12 October 2026 in a false positive that has since been fixed. A warning can also be about a single file that someone uploaded. Don't open a flagged file you didn't expect, even from someone you know, and report the message that it came in.
Our company information page lists all of Fluxer's official accounts. Only the accounts listed on that page or linked from fluxer.com or fluxer.app are official.
Is r/FluxerApp official?
No, r/FluxerApp and every other subreddit about Fluxer are run by people in the Fluxer community, and our team doesn't run or moderate them.
Is a site asking for donations in Fluxer's name real?
The only place to donate to Fluxer is our donation page. A site that copies Fluxer and asks for donations isn't affiliated with Fluxer, and the money doesn't go to us.
Which Fluxer apps and packages are official?
Our download page links all official downloads, including Google Play, Flathub and GitHub. Some Linux packages are made by other people and aren't official. You can check that a download is genuine before you install it on Windows, macOS or Linux.
Our iOS app isn't in the App Store yet, and we expect it to be there in early November 2026. Its App Store listing will show our company, Fluxer Platform AB, as the developer, and a Fluxer app in the App Store from any other developer isn't ours.
Unofficial clients are fine to use on Fluxer, but only install ones you trust.
Fluxer's code is open source under the AGPL, and anyone may run, change and share it, including as their own fork. Anyone who offers a changed version to others over a network must share its source code with them under the same licence. Instances we don't run have their own operators and rules, and we have no say in them.
Reporting impersonation
If someone pretends to be Fluxer or someone else, report them in the Fluxer app and choose "Pretending to be someone, or scamming people", then "Fluxer staff or support". A person on our team looks at every report and decides what happens.
Under "Friends & direct messages" in "Privacy" settings, you can choose who can send you friend requests and whether people and bots in your communities can send you DMs.