What these guidelines do
These guidelines say what is not allowed on Fluxer and how we respond to violations. They are part of our terms of service and apply across Fluxer, including direct messages, communities, calls, profiles, usernames, statuses and custom emoji.
Communities can set their own stricter rules, but they cannot permit what these guidelines prohibit. We always consider context. That includes the purpose, audience, severity, pattern and likely harm of the material, and whether it reads as reporting, education, support, satire or condemnation, or instead as promotion.
The basic rule
Treat people with dignity.
Behind every username is a real person. Disagreement, criticism, difficult discussion and unpopular opinions are allowed. Harassment, exploitation, attacks on people for who they are and deception that causes harm have no place here.
1. Harassment, threats, and privacy
Do not threaten, bully, sexually harass, stalk or repeatedly target a person or group. That includes continuing unwanted contact after being asked to stop, blocked or removed, following someone between communities or channels to keep an unwanted interaction going, organizing or joining a pile-on or coordinated attack, and encouraging or directing others to harass or harm someone on Fluxer or anywhere else.
Do not reveal or threaten to reveal someone's personal information without their explicit consent. That includes their real name, home address, workplace, phone number, email address, financial information, government-issued ID or anything else that could be used to locate, contact or identify them against their will. Combining technically public information to target a person can still be doxxing.
Do not capture or share intimate material without the explicit consent of the person shown, including voyeuristic recordings, manipulated media and realistic synthetic imagery. Do not threaten to publish it to blackmail, punish or intimidate.
Do not record calls where the law requires consent, invasively monitor someone's use of Fluxer or get around privacy settings, blocks or safety features. Do not share screenshots, recordings or other material from a private conversation without consent where that is likely to cause harm or is done to harass someone.
We weigh repetition, duration, severity, power differences, the target's stated boundaries and the effect on their ability to use Fluxer safely. An honest misunderstanding that stops once corrected is not treated as deliberate.
2. Hate and discrimination
Do not dehumanize, demean, exclude or incite hatred or violence against people because of who they are. Protected characteristics include a person's race, ethnicity, color, nationality, national origin, ancestry, immigration or citizenship status, caste, religion or a lack of religion, sex, gender, gender identity or gender expression, sexual orientation, disability and sex characteristics including intersex status.
Protected characteristics also include health condition, neurodivergence, physical appearance including body size, socioeconomic or housing status, veteran or military status, age or generational status, pregnancy and parental status. Comparable targeting based on someone's identity can also fall under this rule.
The most serious violations are calls for violence, killing or physical harm against a protected group, and calls for discriminatory exclusion, segregation or denial of fundamental rights. Treating a group as subhuman by comparing its members to animals, insects, disease, filth or objects is just as serious a violation.
Denying or celebrating the Holocaust, other genocides or other well-documented atrocities against a protected group is just as serious. We remove all of these violations at once, and they normally lead to account suspension or termination.
Claims that a group is inherently inferior or lesser, hateful stereotypes presented as inherent traits, contempt or disgust toward a group as a whole, slurs and derogatory terms, and celebratory or affirming use of imagery, memes or symbols historically associated with hatred of a protected group are also not allowed.
We remove such content and respond proportionately, normally with a warning for a first violation and with stronger action for any repeat violations.
A community may limit membership by a protected characteristic where the community's purpose needs it, for example a women's support group.
Fluxer is and will remain a safe and affirming place for LGBTQ+ people.
Do not deliberately and repeatedly misgender someone once you know, or could easily find out, their name and pronouns. Do not use someone's deadname to harass or demean them or to invalidate their identity, and do not out someone's sexual orientation, gender identity or intersex status without their explicit consent.
Do not promote conversion therapy or explain how to perform it, however it is framed. Do not sexualize or fetishize LGBTQ+ people in a degrading or objectifying way, or treat their identities as being inherently sexual, deviant or predatory.
Do not deny someone's identity or its validity to demean them or argue for discrimination, such as calling being transgender a mental illness, delusion or something to be cured. Honest mistakes fixed in good faith are not violations.
Good-faith discussion of gender-affirming healthcare, policy, medical evidence, personal experience and detransition is allowed, including critical views. Medical information that matches the consensus of major medical organizations, peer support, resources and advocacy for access to care are all welcome.
The line is crossed when medical or scientific framing becomes a pretext for harassing people, degrading them for their identity or promoting conversion practices. It is also crossed when someone deliberately misrepresents established medical consensus to deny someone's identity or discourage evidence-based care.
Reclaimed language used by members of the relevant group, about themselves or within their own community, is generally allowed and assessed in context. Academic, educational, journalistic and documentary treatment of hate and atrocity is allowed when it informs, analyzes or condemns without promoting hatred.
Counter-speech is protected, including when it quotes hateful material to condemn it. Satire that is genuine may be allowed when it critiques prejudice, power or ideologies and when it does not target the people who are harmed by them.
3. Violence, extremism, and self-harm
Do not threaten or encourage violence, give actionable instructions to harm people, glorify real violence or share real graphic depictions of violence, gore, mutilation or animal cruelty. Media shown as real counts as real, however made or edited.
Non-graphic journalistic, documentary, educational and historical treatment of difficult subjects is allowed when it is appropriately framed and comes with clear content warnings, and when it does not glorify or encourage the violence that it discusses. It must also be age-restricted wherever it is likely to be distressing.
Fictional and artistic depictions of violence, such as drawings, animation, games and horror, are allowed in age-gated spaces with clear content warnings, as long as they are not presented as real, do not glorify real-world violence or target a real person, and are not so extreme that shocking people is their only purpose.
Do not recruit for, support, praise, instruct, fund or coordinate terrorism or violent extremism, or share its propaganda, manifestos or instructional material. Legitimate reporting, research, historical analysis, counter-extremism work and artistic expression are allowed when they do not themselves promote or facilitate violence.
When we receive a valid removal order under Regulation (EU) 2021/784, we remove or disable access to the content it identifies within one hour.
We report the content to law enforcement where the law requires it, and may also do so where that is necessary to protect people from serious harm. Section 7.4 of our privacy policy says how long we keep the content and the related data.
Do not encourage, glorify or gamify suicide, self-harm or eating disorders, or give instructions or methods for them. Do not pressure or challenge other people to harm themselves, and do not share any graphic depictions of self-harm.
Supportive conversation about mental health is welcome, including personal experience, emotional support, recovery and coping, and pointers to professional help. Nobody is punished just for saying that they are struggling.
When content suggests someone may be at imminent risk, our priority is connecting them with support. That can mean linking crisis resources, adding content warnings and, in urgent cases, taking steps to help keep the person safe.
If someone appears to be in immediate danger, contact your local emergency services first and then report it to us. We respond to safety reports as fast as we can, but Fluxer is not a substitute for professional care or emergency services.
Befrienders Worldwide lists support services around the world. In Sweden, you can call Mind on 90101 and BRIS, for children and young people, on 116 111.
In the United States, call or text 988. In the United Kingdom and Ireland, Samaritans answer on 116 123, and many EU countries offer emotional support on the same number. For support by text message, text HOME to 741741 in the US, SHOUT to 85258 in the UK, CONNECT to 686868 in Canada or HELLO to 50808 in Ireland.
4. Sexual content and protection of minors
Child sexual exploitation is prohibited without exception, and these are among the most strictly enforced rules on Fluxer. Do not create, request, possess, share, promote or facilitate child sexual abuse material or any sexual or sexually suggestive material involving a real minor, in any medium, including realistic synthetic or manipulated imagery that cannot be told apart from photographs of real children.
Sexual or sexually suggestive depictions of fictional characters who are explicitly described as minors, or unambiguously depicted as prepubescent, are prohibited everywhere, including drawn, animated, written and AI-generated content.
We assess the whole context, including stated age, narrative framing, visual presentation and setting. This rule does not apply to material that does not sexualize a minor, such as non-sexual coming-of-age stories, accounts by survivors, educational materials and serious artistic or literary treatment of difficult subjects.
Do not groom a minor or facilitate grooming, whether or not explicit content is ever involved. Grooming includes building inappropriate emotional or sexualized intimacy with a minor and isolating them from trusted adults or support.
It also includes gradually introducing sexual topics or material, asking for personal details, images or private communication in a sexualized context, and offering money, gifts or special treatment for personal details or intimate interaction.
Users under 18 must not engage with, share or take part in sexual or sexually suggestive content anywhere on Fluxer, and that includes age-gated spaces.
Consensual adult sexual content is allowed only in clearly marked 18+ communities or channels, and community owners are responsible for the right age restrictions.
Adults may exchange consensual explicit content in direct messages without a public age label, but once it is clear that either person is a minor, any further such content is a violation. Sending explicit content to someone who has not consented to receive it, or who has withdrawn consent, is sexual harassment under section 1.
Do not facilitate sexual exploitation, trafficking or coercion, or any sexual interaction intended to exploit a minor. Child sexual exploitation leads to immediate and permanent account termination. We report sexual exploitation to law enforcement where the law requires it, and also where it is needed to protect people from serious harm.
5. Illegal and dangerous activity
Do not use Fluxer to commit or facilitate fraud, phishing, scams, distributing malware, unauthorized access, cyberattacks, money laundering, terrorist financing, trafficking, trade in illegal goods or substances, sanctions evasion or other illegal activity.
Do not use intellectual property that belongs to someone else without their permission in cases where the way you use it is systematic or clearly abusive.
Discussion, news reporting, safety research, education and harm reduction are not prohibited just because the subject is unlawful or dangerous. The test is whether the content meaningfully enables, coordinates or promotes the activity.
We cooperate with law enforcement authorities where the law requires it, and may do so where it is necessary to protect people from serious harm.
6. Spam and service abuse
Do not send spam or bulk unsolicited messages, create fake or deceptive accounts, misleadingly impersonate people or organizations, artificially inflate member counts or other numbers shown on Fluxer, or buy or sell accounts or communities.
Do not abuse Fluxer as unlimited file storage or as a command-and-control channel for harmful systems, scrape or harvest data in bulk, or get around limits or safety and moderation systems. Do not use the service as a load-testing target.
Do not overload the service in ways that degrade it for others, deliberately interfere with it or automate activity in ways that disrupt normal use. Automation is allowed only where Fluxer permits it and it follows the law and these rules. Clearly labeled parody and roleplay are allowed when not used to deceive or harm, and these rules are not aimed at good-faith use of Fluxer for communication and community.
Deliberately abusing payments can lead to enforcement action, and section 4.4 of our terms of service explains how payment disputes are treated.
7. Harmful deception and manipulated media
Do not deliberately spread a demonstrably false claim that is likely to cause serious and concrete harm by endangering public health or safety, interfering with democratic processes or civic participation, causing direct physical harm to people or communities, or damaging critical infrastructure or essential services. We weigh accuracy, evidence, likely impact, intent, presentation and whether people are likely to act on it.
Opinions, political advocacy, satire, clearly labeled speculation, discussion of contested or evolving research and good-faith debate are all allowed on Fluxer.
This rule is about deliberate, harmful deception and does not police opinions or enforce one approved viewpoint. As section 2 says, sharing medical information about gender-affirming care that matches established medical consensus, advocating for access to it and describing personal experience of it are never treated as misinformation.
AI-generated and digitally manipulated media are allowed for creative, fictional, educational and satirical use when they follow these rules. Do not use them to deceive, defraud, harass, sexually exploit or deceptively impersonate anyone, present them as real evidence of events that never happened or evade these guidelines.
We strongly encourage labeling synthetic media that could reasonably pass for real, and unlabeled media causing harm or confusion may be treated more strictly.
8. Reporting
If content or behavior appears to break these guidelines or the law, report it through the in-app tools or the safety route on our company information page.
Include the material, where it is, the account involved and enough context to show what happened, and share only what is needed. Crop or blur unrelated personal details in screenshots and strip location data from photos before sharing.
Do not retaliate. Harassing, threatening or doxxing someone in response to their violations is itself a violation, even when they broke the rules first.
Malicious, knowingly false or coordinated misuse of the reporting tools is also a violation. Report the issue and let our moderation team handle it.
Every report is reviewed in good faith. We confirm receipt and tell you what we decided about the content you reported, but we do not say what action was taken against another person's account, because that is their personal data.
We give the highest priority to reports that involve imminent danger to someone's life, child sexual exploitation or credible threats of serious violence.
The reporter's identity is confidential. The statement of reasons sent to an affected user identifies the content and the rule at issue, never the reporter, and we do not pass on your username, user ID, email or any other identifying detail.
The only exceptions are copyright notices, where section 3.4 of our terms of service explains what the affected user is told, cases where a court, regulator or other binding legal process compels disclosure, and cases where you chose to identify yourself in the report. In those last two cases the safeguards in our privacy policy apply.
Trusted flaggers designated under Article 22 of the Digital Services Act can use the legal route on our company information page, and their reports are prioritized.
9. Enforcement and appeals
Responses to a violation can include a warning, content restriction or removal, temporary feature limits, loss of community privileges, temporary suspension, permanent account termination, and restriction or removal of a community.
Responses to a violation can also include an adjustment of any related paid benefits. Where the law requires it, or where it is necessary to protect people from serious harm, they can also include reporting illegal content or credible threats to law enforcement or other appropriate authorities, as described in our privacy policy.
We weigh severity, context, actual and potential harm, intent, history, the risk of repetition, effects on minors and vulnerable people, cooperation, and mitigating context such as a genuine misunderstanding or an immediate self-correction.
A less serious first violation normally starts with a warning, content removal or a temporary restriction and escalates if it repeats. Child sexual exploitation, credible threats of serious violence, severe fraud, malicious cyber abuse, terrorism and similarly egregious conduct can lead to immediate and permanent action.
A person on our team makes every decision to suspend or ban an account, remove a community or permanently delete messages. Automation never makes them.
Some automated checks only flag an account for a person on our team to look at. Regional access restrictions based on IP geolocation and the age limit on explicit media apply automatically, as sections 3.2 and 5 of our privacy policy describe.
Our spam and abuse defenses act on their own when they find signs of spam, abuse or a compromised account. They can pause messaging on an account and hide that account's profile and recent messages. They can also stop an account from opening new direct messages with people who are not its friends, for up to 7 days.
When a sudden wave of new accounts joins a community, these defenses can pause its invites for a while, and the people who run it can turn them back on.
A paused account can still use Fluxer, but it cannot send messages, react, join communities or change its profile. The app shows a notice, and if the account has an email address, we email it a short step that lifts the pause in most cases. Anything that was hidden on the account comes back as soon as the pause is lifted.
A person on our team can lift a pause or any of these other limits. If you think one of them is a mistake, you can reply to that email or appeal the decision.
Section 6.2 of our terms of service explains the statement of reasons you receive when we act and how to appeal, including the out-of-court route for EU users.
10. Younger users and community owners
Section 1 of our terms of service sets the minimum age, and section 11 of our privacy policy describes the stricter defaults users under 18 may get.
Communities that are centered on dating or romantic relationships between minors, or that sexualize minors in any way, are prohibited anywhere on Fluxer.
If you are under 18, be particularly careful about sharing personal information, and never meet an online contact in person without involving a trusted adult.
If you run a community, you are responsible for the content and behavior in it, and that includes how it is moderated. Set clear, visible rules, enforce them fairly and use the moderation roles, content controls and age gates that are available.
A community that repeatedly permits serious violations may be restricted or removed, and the administrators responsible may face account action too.
If you are unsure how to handle a safety issue, report it to us. If a child is in immediate danger, contact local emergency services first, then let us know.
Parents and guardians who have concerns about a young person's account can contact us in the ways that section 11 of our privacy policy describes.
11. Changes and contact
We may update these guidelines from time to time as Fluxer, the risks that communities face or the law change, and every update is recorded in our changelog.
A change is material when it is adverse to you, meaning it prohibits or restricts what these guidelines allowed before or increases the consequences of a violation.
Material changes take effect no earlier than 30 days after we notify you by email, in the app or both, unless a faster change is needed to address a serious or emerging harm or to comply with the law. In that case we announce it at the time and explain why. Where it is genuinely unclear whether a change is adverse, we treat it as material.
Clarifications, new protections and editorial improvements to these guidelines take effect as soon as they are published, and we also announce significant ones.
When we update these guidelines alongside our terms of service or privacy policy, we ask you to confirm that you have reviewed them and agree. If you do not accept an update, you can stop using Fluxer and delete your account at any time.
Section 10 of our terms lists the transparency reports we plan to publish.
All of our support, safety, appeal and legal contact routes are on our company information page. If you are not sure whether something breaks these guidelines, please ask us before you post it. Fluxer is for everyone, regardless of who you are, who you love, how you identify, where you come from or what you believe in.